Do you offer a warranty?
YES! Alpine products proudly carry the longest warranty in the fireplace industry! Our Utah-Built products have an impresive 20 year warranty on the construction of the fireplace. Our Partner Companies also offer great warranties so that you may purchase from Alpine with confidence, knowing that Alpine will be here to stand behind you in the years to come.
Hi Skip,
Well the fireplace is working great! Chriss and I want to thank you, Mark, and the other people at Alpine and Kozy Heat for your excellent help in getting the problems solved. We sincerely believe a company is only as good as it’s people, and the way customers problems are handled. Selling a product is the easy part, but customer satisfaction is much more difficult. You are winners and we truly appreciate your persistence in getting the fireplace working properly. When we are sitting by the fireplace on a cold, snowy day we will be thinking of you.
Thanks again,Cal and Chriss – Salt Lake City, Utah
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